FAQ

Is it possible to add guests to our reservation?

How can I change my reservation?

What is the cancellation and refund policy?

Where can I see the accommodation prices?

Are pets allowed in all chalets?

How many accommodations can be booked at a time?

Where can I see everything that is included in the accommodation?

What are the accepted payment methods?

What is the arrival and departure time for the stay?

How should I leave the accommodation upon departure?

What numbers should I use in case of an emergency?

What are the specific regulations at Deep Nature Resorts?